Returns & Exchanges
At Soni Fashion, we want you to be completely satisfied with your purchase. If your new attire isn't the perfect fit, you can return or exchange eligible items within 15 days of delivery provided they are in original condition.
Return Process
- 1.Initiate Your Request
Log into your Soni Fashion account and visit the 'My Orders' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags, labels, and invoice slips included to ensure a smooth inspection process.
- 3.Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep, or drop it off at an authorized shipping center.
- 4.Quality Check & Refund
Once our warehouse team verifies the item's condition, your refund will be processed to the original payment method within 5-7 business days.